1. Log in to the FireCloud365 Web Portal:
   https://client.firecloud365.com
2. Navigate to Manage Users
3. Click Add New User
4. Enter the required user details:
   • First Name
   • Last Name
   • Email Address(this will also be the username)
   • Role
     • Site Manager – Full access to all web and mobile features
     • Asset Checker – Limited access to the mobile app only
   • Site(s) (select the relevant site(s) for the user)
5. Click Add User

User Setup

• Once the user is added, they will receive an email with a link to set up their password.

• The user must create a password with at least 15 characters to complete their account setup.

User Activity Tracking

• In the Manage Users section, you will see a “Last Activity” column.
• This shows the last time each user logged into the mobile app, helping you monitor engagement and usage.

Frequently Asked Questions (FAQ)

What information do I need to add a new user?

You will need:

• The user’s email address
• An understanding of the level of access (role) they require

What roles are available?

There are two roles available:

• Site Manager
  Full access to all web and mobile features
• Asset Checker
  Limited access to the mobile app only

How can I change a user’s role?

To edit a user’s role:

1. Log in to the web portal: https://client.firecloud365.com
2. Go to Manage Users
3. Select the user you wish to edit and update their role as needed