How to Add a User in the Mobile App

FireCloud365 allows managers to add new users directly from the mobile app. Once added, the user will receive an email invitation to set up their password and access the system.

https://youtu.be/JI8YVKI6ulk

Steps to Add a New User

1. Open the FireCloud365 Mobile App.

2. Tap Manage User.

3. Select Add New User.

4. Complete the required fields marked with (*).

Required Information

• Email (*)
  This will also be the username used to log in.

• Role (*)
  Select the appropriate access level for the user.

• Site(s) (*)
  Choose the site or sites the user should have access to.

Optional Information

• First Name

• Last Name

These fields are not mandatory, but can help identify users in the system.

1. Tap Add User to create the account.

After Adding a User

Once the user is added:

• They will receive an email invitation.

• The email will contain a link to set up their password.

• After setting their password, they can log in to the FireCloud365 mobile app.

User Roles

FireCloud365 currently offers two user roles:

Manager

• Full access to all web portal and mobile app features.

• Can manage users, view reports, and oversee system activity.

Checker

• Limited access to the mobile app only.

• Typically responsible for completing assigned checklists and tasks.

Managing User Activity (Web Portal)

In the Web Portal under Manage Users, you can:

• Enable or disable users using the Active toggle when staff leave.

• View the Last Activity column, which shows the most recent time each user logged into the mobile app.

What information do I need to add a new user?

You will need:

• The user's email address

• The role or level of access they require

• The site(s) they should have access to

What roles are available?

There are two roles available:

Manager

• Full access to all web portal and mobile app features

Checker

• Limited access to the mobile app only

How can I change a user's role?

To edit a user's role or update user details, you must log in to the FireCloud365 Web Portal:

https://client.firecloud365.com

Navigate to Manage Users to update roles, deactivate users, or review activity.